Frequently Asked Questions
Everything you need to know about your Clotoroen shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location but usually range between 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Are Clotoroen products ethically sourced?
Sustainability and ethics are core to our brand. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.